What my customers say about me

We know that feedback and recommendations are important when choosing how to book your holiday. Take a look at what our customers thought of their recent holidays planned by us.


The holiday was great, we didn't have time to 'do the research' ourselves - but when I first spoke to Sarah she asked all the right questions, and put together a holiday that really helped us get a flavour of Canada at a pace that suited us.

Having Mac on the team meant that we felt even MORE supported in our travels - Thanks to you both.

Bindi Gauntlett (19th Sep 2019)

Sarah Watts from Not Just Travel, thank you for organising our week away in Cyprus, the hotel was fantastic, we felt like King and Queen for the week, everything went smoothly and we had nothing to worry about.

I highly recommend booking through Sarah Watts at Not Just Travel if you want to ensure you have the best holiday X

Jayne Voller (02nd Sep 2019)

SJ is a Star!!!!! I have just booked my first ever cruise and am so excited to be going next year! Nothing was too much trouble for SJ and she was so helpful in the whole booking process considering everything for me to ensure a comfortable and enjoyable stay - thank you so much - great work!!!

Marie Harte (29th Aug 2019)

You know you’ve had the most awesome fun holiday after a week away in the sun when you look at your face when you get home and see laughter tan lines!!!

Thank you Sarah for an amazing week in the most beautiful place..

Sue Austin (28th Aug 2019)

Excellent holiday, professionally and courteously arranged. Two holidays booked so far and about to arrange my next one! Thank you

Ian Brazier (25th Aug 2019)

I recently got in touch with Sarah and the team to book in an extremely last minute holiday. After hours of searching myself, I thought it may be too late but within 24 hours Sarah found a holiday that looked so amazing, I thought it was too good to be true! The team kept in touch before the holiday to sort boarding passes etc so myself and Benj had nothing to worry about.

The holiday itself was INCREDIBLE. It was a paradise and within 30 mins of being there we knew we wanted to book again. Everything went perfectly from flights to transport to our stay - thanks to the Sarah and her team organising all of the details.

I can honestly say I don’t think I’ll ever try to book a holiday myself again, because I know for a fact Sarah will find the best deal for our budget and take all of the stress out of what is supposed to be a relaxing time.

I can’t thank you guys enough & I look forward to booking our next adventure with you☺️

Becca Chapman (21st Aug 2019)

Just came back from our first holiday booked through Not just Travel, and I will be recommending them to everyone.

I love the personal care they give all the way through from the holiday search at the start until the day before you fly out , and again when you are home.

Sarah and Mac did a great job 10 out of 10

Carrie-Anne Pollock (21st Aug 2019)

Sarah booked our holiday to Rome. She made what was becoming quite confusing for us appear very easy! She found a perfect hotel and booked it all including our flights, sorted our boarding passes, made everything so that we didn’t have to worry.

She also booked our skip the line tickets (a must for things such as the Colosseum and Vatican) and was always available for any questions we had. We will definitely be booking through her and her team again; it makes the whole process so much easier and we can’t fault the service.

We had an amazing time! Thank you Sarah 😊


Lydia Roberts (05th Aug 2019)

My husband and I booked our honeymoon with Sarah! It was an amazing experience and was extremely well organised which made our trip even better! Will definitely be using Sarah again.

Emily Butwell (14th Jun 2019)

Just returned from a wonderful 5 days in New York all arranged by Sarah. She not only booked the flights and hotels but provided ideas of where to visit while there and sorted out our API, seating and booking us in. Being four ladies, all with different ideas, Sarah remained patient and helpful throughout. Thoroughly recommend her services.

Sharon Coupland-Evry (29th May 2019)

Sarah organised our Pacific adventure taking in Singapore, New Zealand, Fiji, Rarotonga & LA, which was absolutely awesome. The service provided & the attention to detail was beyond comparison. Now looking forward to South Africa, which has been tailored according to our wishes & then a major holiday to Oz. No hesitation in recommending Sarah 😎

Paul Howlett (11th May 2019)

Not Just Travel - Sarah Watts recently helped me book a family holiday to Mexico.

I originally contacted her after spending many hours I do not have hopelessly googling ideas, locations and websites, not really knowing where I wanted to go and what would suit our family. Sarah absolutely saved the day. Firstly she called me for an in depth telephone consultation to find out more about our family (likes/dislikes/quirks/budget etc) and then followed it up with professional tailor made suggested itineries/hotels and further calls.

She was so kind, friendly and very patient even when we decided to swap location completely after she had spent a lot of time working on a Vietnam itinery. Once the holiday was selected she booked all hotels and flights and will even book meals and seats for the plane as well as input our passport info etc. It is such a good service, but best of all it was completely free.

Thank you Sarah for taking away a lot of stress and giving our family something exciting to look forward to at a time when we really need it.

Patricia Russell (24th Apr 2019)

Sarah has put together the most amazing package for us for early 2020 taking in Thailand, Malaysia and Singapore.

If your looking for someone that can put together a bespoke package tailor made to YOUR exacting requirements then don’t hesitate to speak with Sarah, she will take care of all your travel plans and take the hassle out of shopping around, you really don’t need to look anywhere else.

Sarah listens to your concerns, will wow you with her amazing attention to detail, and plan your trip to perfection. Nothing is to much trouble!

Michelle Dyer (06th Apr 2019)

Just back from a fantastic trip to Canada and Costa Rica beautifully organised by Sarah. Thank you Sarah for looking after me so well even through so many airport dramas I felt in such capable hands. The experiences I had in Costa Rica gave me a flavour of this wonderful country.... I will be back to explore more. Jenny

Jenny Giles (01st Feb 2019)

Thanks so much for helping us get a family holiday arranged. We aren't very travel savvy so got all the help we needed and more from you. Your so personable and feel very looked after.
Looking forward to going on our family summer holiday to a place I had never thought of. Bulgaria here come 😁❤

Highly recommend Sarah and Not Just Travel, we felt looked after throughout our holiday and the personal service is a great feeling when your not very confident in going abroad.
Bulgaria was an interesting experience, the water park made it for us.

Look forward to booking our next holiday with Sarah. Thanks again.

Sandra Butler (26th Jan 2019)

Thank you Sarah for organising our Malta flights & hotel. And to have those personal touches are memories made, will defo be coming back for more! Excellent service x

Lesley Cawdell (14th Jan 2019)

We have just got back from a fantastic trip to Abu Dhabi organised by Sarah for my hubby as a surprise birthday . She got us amazing Grand Prix tickets, plus after concert tickets. She even printed me a surprise voucher for his birthday. I feel that she went the extra mile even checking us into the airport and getting our seats sorted. When we arrived home we even had a card welcoming us back and checking everything was ok. You would never get this service on the High Street or through online travel agents. I would thoroughly recommend Sarah and we will definitely use her again. Thanks Sarah.

Sue Leffers (07th Dec 2018)

Absolutely awesome service by Sarah!
Thank you sooooo much for arranging our fantastic trip to Las Vegas. Everything you organised was spot on, helicopter trip to the canyon was especially brilliant. . . Nothing was to much trouble for you and always with a smile. Can’t recommend highly enough!


Lindsey Winter (18th Nov 2018)

Sarah arranged a mini break for me, my husband & friends. It was great from start to finish. Arranged hop on hop off bus, hotel was lovely & sarah sent a brochure across so we could plan on what to visit on the trip.

Claire Romans (15th Nov 2018)

Sarah booked a mini break for me and my husband to Budapest, Sarah was very professional and nothing was too much trouble would highly recommend Sarah to anyone, Sarah will go the extra mile to ensure you have a fantastic, non stressful time. Thanks X

Jayne Voller (25th Sep 2018)

Sarah has arranged a “holiday of a lifetime “ for us. Everything we asked for and more. Efficient and so helpful. Highly recommend Not Just Travel

Karen Howlett (13th Sep 2018)

Thank you Sarah, for your time and patience. We had a lovely time. Hotel was great.

Maria Dunwell (10th Sep 2018)

Thank you Sarah, we gave you an idea and you've given us a holiday!!!

Bindi Gauntlett (05th Sep 2018)

Just wanted to say thank you for taking care of something as small as an airport lounge for me so quickly!! it made a massive difference to my journey home to be able to shower and relax before my night flight!!

You were fast, efficient and professional thank you xxx

Jessica Clair (26th Jun 2018)

A selection of my partners